Description

 Verland is hiring Exceptional People to provide Compassionate Care as a Residential Manager for our Residential locations - CLA division.

Location:

Squirrel Hill, PA 15217 

Shift available:

24/7

Our Mission is that "We believe that every person deserves a safe, enriching, and stable environment in which to thrive with dignity and respect. Our mission is to provide individualized, innovative care and ongoing support for people in our community with complex physical and intellectual challenges.

"Verland's Vision is simple: "To lead the way in transformative care, for those with complex needs, allowing all individuals the power to live a life of dignity and contribute to our society to the full extent of their abilities." 

A Residential Manager is primarily responsible for training, scheduling, assigning, and monitoring direct care workers based on the needs of the residents & maintaining high care and compliance standards within their assigned home(s). This is a 24/7 on-call, salaried, exempt position. 

Residential Manager responsibilities:

• Oversees day-to-day operations of the home to ensure that daily programs and activities are carried out and documented across all shifts.
• Plans, organizes, and directs the operations of the house; reinforces the hierarchy of care and agency expectations.
• Supervises staff and ensures the implementation of the individual programs.
• Monitors goal and procedural objectives implemented by direct care staff and reports findings to the Program Specialist / Program Specialist Manager.
• Monitors direct care staff functions to ensure the safety and well-being of the individuals.
• Ensures compliance with all applicable state and federal regulations.
• Maintains accurate reporting of incidents and thorough documentation of relevant details.
• Initiates and/or implements employee disciplinary procedures.
• Resolves disputes in a fair and timely fashion by following established Policies and Procedures.
• Interacts within the community relative to the individual and group needs, (i.e.: activities, transportation, medical visits, and tours).
• Acts as a role model for appropriate employee dress and conduct per Policies and Procedures.
• Maintains the safety of the individuals by recognizing conditions which present as safety or programmatic concerns.
• Works as a Direct Support Professional as necessary to meet staffing requirements.
• Reports all unusual problems to the Program Specialist and/or Health Services Coordinator as appropriate.
• Trains and supervises newly hired direct care staff in the house and participates in the training and evaluation of assigned staff.
• Ensures food menus and doctor-prescribed diets are followed and that sufficient groceries are in the house; performs any shopping as needed.
• Makes certain that direct care staff complete required reports and documentation using stringent monitoring practices, training, and re-education of staff.
• Ensures that all materials and supplies needed for the homes are available, including maintenance issues at assigned homes, as well as vehicle maintenance.
• Conducts monthly fire drills and fire safety trainings as required by regulations.
• Understands and complies with Verland’s Mission and Policies and Procedures & HIPAA policies and educates staff on and enforces compliance with these policies.
• Performs other related duties as required including but not limited to:

Participates in inter-departmental venture/committees/processes as needed (e.g.: Human Resources, Quality Management, Fiscal, etc.).

Participates in the Inter-Disciplinary Team.

Maintains and monitors residents’ adaptive and personal equipment.

Recommend goals & activities to the Program Specialist.

Completes and submits inter-departmental paperwork as required (e.g.: FML, Worker’s Compensation, Change of Status Forms, etc).

• Completes Medication Administration Practicums, as needed, and completes weekly MAR reviews.
• Monitors and accurately reports staff schedules, house budgets, expenses, and payroll.
• Attends in-service training sessions and meetings as directed, including supervisory skill training.

Benefits: Minimum of 24 hours worked and employees enjoy a comprehensive benefits package:

• Health (UPMC), Dental (Delta Dental) and Vision Insurances within 30 days
• Healthcare Flexible Spending Account (HSA)
• Dependent Care Flexible Spending Account
• 403B – Traditional and Roth with Company Match
• Tuition Reimbursement
• Competitive PTO Plan
• 8 Paid Holidays
• Up to an extra $2,080 a year in lieu of Health Insurance coverage.

Requirements

• Must be able/willing to be on-call 24/7.
• Must possess a working knowledge of residential practices and an understanding of Intellectual and Developmental Disabilities.
• Must possess excellent verbal and written skills to communicate with individuals and staff.
• Must possess an understanding of basic principles of administrative functions; and the ability to plan, coordinate, and supervise staff-related activities.
• Must establish an effective working relationship with all those with whom the departments come in contact such as: other internal departments, parents/families of the individuals, and various community contacts.
• Must demonstrate strong leadership and organizational skills.
• Must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required:

Knowledge of cooking skills, including materials used and ability to follow menus and directions.· Ability to carry out planned social, recreational, work, and study activities for a limited number of individuals.· Ability to cope with day-to-day problems and to record and report observations of individual’s progress, responses, etc.· Ability to maintain an empathetic attitude toward the individuals served.· Ability to learn sign language.· Ability to feed, bathe, dress and provide all personal care for individuals served.· Ability to comprehend and carry out oral and written instructions, correspondence, and memos.· Ability to efficiently write correspondence and reports.· Ability to effectively present information in one-on-one and small group situations.

2 weeks paid training provided by Verland, to educate new hires on daily living skills, social engagement, personal hygiene skills, along with each individual’s support plan/ personal development goals that are essential to improve the daily lives of the individuals that we serve. Completion of training is required at the start of employment.